Members of the National Association of the Remodeling Industry shall observe the highest standards of integrity, frankness, and responsibility in dealing with the public, adhering to the following principles:
- Making, in all advertising, only those statements which are accurate and free of capacity to mislead or deceive the consumer.
- Requiring all sales representatives to be accurate in the description of products/services.
- Discouraging any basis of compensating a sales representative, which permits him to charge unreasonable prices.
- Writing all contracts so that they are unambiguous and fair to all concerned.
- Promptly fulfilling all contractual obligations.
- Refraining from statements that disparages or attacks directly or by implication the merchandise prices or services of competitors.
- Accurately describing advertised items or offers. They shall not create the impression that what is being offered is larger, or other than what it is in fact the case.
- Not attempting to include a breach of contract between competitors or their consumers.
- Not imitating trademarks, trade name, labels, brands or other distinctive words, phrases or marks of competitors with the capacity or tendency to mislead or deceive the customer.
- Performing all work in a matter compatible with recognized standards of public health, safety, and applicable laws.